Privacy Policy

Effective Date: 10/1/2025

At Velez Consulting Services (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or communicate with us.

1. Information We Collect

- Personal Information: Such as your name, email, phone number, business info collected when you contact us or use our services.

- Technical Data: Browser type, IP address, cookies, and similar technologies to improve your experience.

- Communication Data: Content and metadata from emails, phone calls, and SMS/text messages.

2. How We Use Your Information

- To provide and manage services.

- To communicate with you via email, phone, or SMS/text.

- To send marketing and promotional communications (with consent).

- To improve our services and comply with legal requirements.

3. SMS/Text Messaging

By providing your phone number and opting in, you consent to receive SMS messages about your services, promotions, and support. Message frequency may vary.

You can opt out anytime by replying STOP or contacting us at [insert email]. Standard message/data rates may apply. Your information is protected and not sold or shared except as necessary to provide our services.

4. How We Protect Your Information

We use security measures like encryption and access controls to safeguard your data.

5. Sharing Your Information

We do not sell or rent your information. We may share it with trusted service providers like RingCentral for SMS, under confidentiality agreements.

6. Your Rights

- Access/update your data.

- Withdraw consent for marketing.

- Request deletion/restriction of data.

- Manage cookies via browser settings.

7. Cookies

We use cookies to enhance user experience and collect analytics data.

8. Children’s Privacy

Our services are not for children under 13; we do not knowingly collect their data.

9. Changes to Privacy Policy

Updates will be posted on our website with the effective date.

10. Contact

Alexandra Velez

Email: info@velezcs.com

Phone: 551-888-3788

Address: 290 W Mt Pleasant Ave, Suite#10, Livingston, NJ 07039